Frequently Asked Questions

When can I check-in? What time is check out?

Your room is available for check-in from 3pm and check-out time is before 12 noon. If you are arriving early or would like a later checkout time please contact us (additional charges may apply).

Does the hotel have internet access?

Yes, complimentary wireless internet is available in all areas of the hotel.

Does the hotel have free parking?

Yes, we have ample free parking.

Does the hotel allow pets?

Only guide dogs are permitted in the hotel.

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us. Call us on +353 (0) 58 45050

Does Gold Coast Golf Hotel accommodate people with disabilities?

All public areas are wheelchair accessible and the lift serves all floors. If you have requests for specific accessibility needs, please note them at check-out when you book your room.

What bedroom facilities are provided?

Tea/coffee making facilities, ironing board on request, complimentary Wi-Fi access, hairdryer, direct dial telephone, satellite TV, bath & shower.

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

What services are available for children?

Children under 3 stay free of charge and children 4-12 years stay for 50% of the adult rate. Babysitting services are available, at an extra cost. Please contact reception for more details. We also have an outdoor playground area.

How will my details be used?

We process the personal information you give us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you with information about products and services we offer and to improve our services. For further information please visit our privacy policy page.

Do you have smoking rooms?

Gold Coast Gold Hotel is a non-smoking property and smoking is strictly prohibited in all areas including guest bedrooms.

Do you have laundry facilities?

Yes, our self-service laundry facility is located at the main Gold Coast Main Building and open daily from 9am to 9pm.